أقسام الشروحات
When submitting a ticket, please be sure to follow the ticket submission guidelines: Request a new device Pincode. (Make sure you provide the device you want to add) Requesting a new Pincode for an existing device. (Make sure you provide the device for the code. Keep in mind we also have to remove that device from the back end main system) Remove a device from your account. (Make sure you provide the device name you want to remove) Report the issues you are experiencing and any associated error messages. (Also include a screen picture to help). General Inquiry questions (Make sure you select General Inquiry). Billing Inquiry questions (Make sure you select Billing Inquiry). Please provide as much detail as you can as it will allow the ticket to be completed in a timely manner. Following the guidelines above will reduce delays and ensure your issue is resolved as quickly as possible.
